FAQs

Answers to your questions.


How much will my website cost? How do I pay?

Our Standard Business Website starts at $1299. This includes a mobile-friendly custom design, 7 informational pages, a contact form and basic SEO. We ask for a modest deposit up front, with the balance due at completion and prior to site launch. For larger projects we may ask for milestone payments at certain stages. We accept payment by cash or credit card.

How long will it take for my website to be created?

A basic website can usually be completed within four to six weeks, but your cooperation is essential. We ask our clients to be available to answer our questions and supply content materials as well as evaluate different stages of the project.

How does the website design process work?

Our process is very informal. We have a telephone discussion about your project requirements and what other sites you like. We then design your home page and an inside page - then get your review. Keeping your comments in mind, we work through the balance of your site, then submit it for your review. After we make the final modifications, we run it through a final internal check and launch.

Do you use pre-made themes or templates for your sites?

No, we do not pass off anyone else's design as our own. Your website will be a completely original custom design.

Will my website be mobile-friendly? Will it work on smartphones and tablets?

Yes, your website will be fully viewable and usable on mobile devices, as well as desktop computers and laptops.

Who provides the content for the website? Can you help?

You will need to provide us - in some form - the text and photos you want on your website. We can help you brush up the written content, or even use a copywriting service.

Are stock photos included?

If you don't have photos, there are several websites providing stock photo at no cost. We can research and select photos for your website. However, if you don't like our choices we would need you to research and submit replacements.

Is SEO (Search Engine Optimization) included?

There are many ingredients that go into your web design which are important to search engines like Google. While the copy needs to contain the necessary keywords, there are elements in the code that you don't see that are equally important such as title tags, description tags and heading tags, and more. Your site needs to be fast-loading and mobile friendly. We could go on, but all of this basic SEO-friendliness is included with every project at no additional cost.

Do you guarantee a first-page search result on Google?

While we do our best make your site as search-friendly as possible, we don't guarantee any particular ranking.

What about a domain for my website?

If you don't own a domain yet (www.yoursite.com) you'll need to register one. We can recommend Name Silo, but you can use any registrar you wish. Beware of companies that try to sell you add-on services that you don't need.

Do you offer web hosting?

In order to focus 100% on our design services, we don't offer web hosting. Be sure you go with a quality web hosting company with good support.

What about changes and updates to my website? Can I make do that myself?

A Content Managed website (CMS) would provide you with an admin/back end where you could make content changes and updates. This is very convenient and puts you in charge. It does, however, increase the cost of the site and would be cost-effective only you are making frequent changes. It might seem time-consuming - and confusing to some. As an alternative, we could make any changes you need for a nominal fee.

Are your sites made with WordPress?

We don't make WordPress sites. WordPress is very popular because a website can be slapped together quickly for a smaller fee, we don't think WordPress is in our clients' best interests. A WordPress site needs frequent updates, is prone to attacks, is slow, conflicts in plugins cause sites to break - and more.

I have a old website that needs to be updated - can you help?

We can update / redesign your existing website and give it a contemporary look and make it mobile-friendly / responsive.

Who owns the website when it's complete?

The website belongs to you.

What about tech support?

We include 30 days of tech support with every project. Ongoing support and maintenance is available at an additional charge.

What happens if I don't like the design you created?

Customer satisfaction is our number one priority. If you don't like what we've done, we will try again. We don't want to take your money unless you are satisfied.

Do you outsource your work?

No. Our work is done in our office by us. Only in rare situations where special programming is necessary, for example, we might need outside help for that.

I am a lawyer / carpenter / consultant / plumber … can you make a website for me - or do I need a company that specializes in my field?

We can easily work with any type of business. We have designed sites for many various clients over the years - and we can work with you as well.

I don't live on Long Island - or even in New York or the US … will you still work with me?

No worries. Working over the phone and with email is our preferred workflow so it doesn't matter where you are.

OK, I’m ready, how do I begin?

Just fill out our contact form or give us a call at (631) 366-3575 - we're ready to create an awesome website for you.

Email

Telephone

(631) 366-3575

Postal Address

VanHove Design
10 Calico Tree Road
Hauppauge, NY 11788

Business Hours

Mon - Fri: 9am - 5pm
Sat - Sun: Closed

Online Payments

Go to PayPal

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